Thank you so much for loving your own hair and choosing #TeeTies to reward your beautiful hair. Your Inquiries are handled on a case-by-case basis with the ultimate goal to make our customers happy.

Each request will be treated fairly and reasonably. Our Goal "To create a high quality hair accessories that's gentle to your hair every step of the day". Therefore, each product had inspected closely to assure customers are to be satisfied with them. We believe when treating our customers justly and respectfully that they are trust and polite with us.

RETURNS & EXCHANGES:

Unfortunately, we are unable to accept returns, but if you have any problem with your items, please contact us at support@teeties.online to open up a conversation on how we may address your concern. We are more than happy to help!

DEFECTS:

We always aim to deliver the best possible quality products to our amazing customer, which is why we inspect each product multiple times throughout the making process. If you believe you have received a malfunction product, please let us know at support@teeties.online with your order # and a photo of the product. We will do the best we can to make this right.